Applications Analyst (O&E)

Job Specification

Job Purpose

• Support business functions and provide detailed IT technical expertise to maintain applications support environment and resolve day to day issues.  

Job Context & Major Challenge(s) - I

• Broad range of complex technical and/or professional work activities and timely and efficient completion of complex, non-routine work.
• Timely resolution of any issues and ensuring operational and project KPIs are met.

Key Job Accountabilities - I

• Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution.
• Respond to requests for support by means of modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers.
• Monitor progress of requests for support and ensures users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays.
• Produce logical software designs showing for example: processes, objects, data flows, inputs, stored data, and outputs.
• Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies.
• Develop, interpret, and execute test plans to verify correct operation of completed software.
• Define, document, and execute small-scale projects (or sub-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project.
• Participate in meetings with stakeholders and assists in presenting issues and solutions.
• Ensure compliance with information security policies, procedures, and standards.
• Ensure all work is carried out and documented in accordance with required standards, policies, and procedures.

Qualifications

• Bachelor’s degree in any Computer Science, Information Technology, Computer Engineering, or Information Systems discipline.

Knowledge and/or Experience - I

• 5 years’ IT experience.
• Prior working experience in Operations & Engineering  applications (Pi Historian, ePTW, IntelaTrac, PMS, Meridium, StarLIMS, Primavera or similar applications used in the Oil & Gas industry).
• Demonstrated experience in developing, customizing, and integrating business applications
• Demonstrated experience in managing IT applications development/implementation projects
• Demonstrated experience in IT applications support environment
• Demonstrated experience in IT applications’ risk, security, and continuity management.
• Excellent written and spoken English.
• Good Understanding of Applications and Data Security.